1Analysis of context
Analysis of the internal and external context of the company and definition of the "scope" of the management system
2Verification of the operational flows
Verification of the operational flows and working modes of the company
3Analysis of the risks
Analysis of the risks linked to non-compliance with the requirements of the system standard of reference and of the opportunities that could arise from a better application of business practices
4Documentation
Preparation of system documentation
5Training of staff
Implementation of the system and training of staff to provide an adequate level of awareness and involvement of all operators
6Internal audits
Performing internal audits to verify the implementation of defined procedural aspects and to identify any aspects that may still not be compliant
7Management of improvement plans
Definition and management of improvement plans aimed at removing any non-conformities found
8Definition of performance indicators
Definition and management of performance indicators with reference to individual business processes, in order to verify the effectiveness of actions taken and maintain an adequate state of control with reference to the management of the company
9Certification audit
Certification audit by the accredited body previously identified, during which assistance will be provided by Nikva personnel
10Achievement of the certification
Achievement of the certification, upon issuance of the certificate by the accredited body
